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Depot Operations Coordinator

Date: 29-May-2021

Location: Perth, Western Australia, Australia

Company: Ampol

  • Permanent full-time position
  • Mobile role that will move between various locations, based at Perth
  • Generalist customer focused operations role within our distribution business


About us:

We keep millions of people moving every day and continue to be Australia’s leading transport fuel supplier and convenience retailer. Our business is dynamic and often technical, and we rely on talented people who seek to find solutions. Whatever your journey, we’re the fuel that gets you there. Ampol, Australia’s own



About the team:

A great time to join us as we are reinvigorating our Ampol Petroleum Distributors business! It is an integral part of our Ampol supply chain, meeting the needs of a diverse set of customers, particularly those in rural and regional locations. We distribute fuels and lubricants products from a network of depots across QLD, NSW and WA, operate up to 100 tanker trucks and employ over 150 dedicated employees.


We are investing in our infrastructure, fleet and people to ensure that we can continue to provide, safe, reliable and competitive supply to our valued customers, both today and into the future. Newly created roles within the team provide new joiners with broad experiences and interactions with customers, colleagues and teams right across the organisation, setting up our talent for future success with job opportunities across Ampol.



About the role:

Reporting to the Territory Manager, you will be responsible for customer service, order processing, reporting, stock management, administration and completion of routine depot compliance tasks. You will also carry out local deliveries of packaged lubricants products.


You will play an important role as part of a wider team across a network of depots within the region, working with fleet supervisors, drivers and other Depot Operations Coordinators to deliver safe, reliable and competitive outcomes for our customers. This is a busy and varied role offering breadth and scope, with opportunities for learning and development into other roles.


This position is a floating role, predominantly based at Perth, however, will move between our locations within that region where required by the company. Work away from home will be required due to travel to Albany, Kalgoorlie, Esperance and Picton. You will work standard business hours Monday to Friday, with occasional after hours or weekend work.


We are open to reviewing other applicants if you are based in Kwinana, Picton, Bunbury, Esperance or Albany, if you have the understanding that travel to all locations will be required.


Key responsibilities;


  • Provide excellent customer service to all customers of the depot including responding to customer queries, generate quotes, recording sales and managing ongoing orders
  • Completion of day-to- day administrative duties to support the depot
  • Receipting, warehousing, reconciliation, dispatch and delivery of packaged lubricants products
  • Steward health, safety and wellbeing across all depot activities
  • Completion of routine depot compliance, maintenance and inspection tasks
  • Other ad-hoc duties as required by the Territory Manager


Skills and experience:

  • Customer service and stock control/management experience
  • Understanding of safe work practices and transport/logistics
  • Experience working in an industrial environment essential, those with experience in dangerous goods/petroleum industry is desirable however not mandatory


What we can offer:

  • BabyCare Package (including a BabyCare bonus).
  • Paid Parental Leave
  • Corporate health plans
  • Employee Assistance Program
  • Employee Share Scheme
  • Personal Performance Bonus and Company Incentive Scheme
  • Two x Ampol Card with a 25% fuel discount, for a privately-owned private-use vehicle


We’re an equal opportunity workplace. We embrace diversity and inclusion and celebrate what makes us unique. We’ll take you further with freedom and flexibility to be you.


Sound like you? Apply now! #LI-TM