P&C COORDINATOR

• Permanent Full time
• Location: Alexandria, Sydney NSW | Hybrid working

About Ampol

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia’s very own fuel brand we are committed to making those journeys easier by meeting Australia’s needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

About the role

The People & Culture (P&C) Coordinator works within a centralised People HR team, providing advice and information to managers, employees and candidates across all departments within the organisation. The People Hub team is the initial point of contact for P&C queries.

As a P&C Coordinator, you will provide a range of services and advice that span across HR & payroll queries/processes, payroll, training and recruitment coordination, reward, recognition and benefits program support and database management.

Key responsibilities:

• Act as the initial point of contact for queries through inbox and/or phone, including triaging and allocation of queries across People Hub team
• Provide advice, clarification and support to managers and employees
• Support the broader People & Culture team in managing their process to alleviate volume
• Manage compliance required with internal case tracker and candidate management systems
• Suggest improvements to People Hub processes, procedures and systems, including self-service content 
• Work collaboratively to ensure seamless service delivery across the P&C Group and business

About you

You will be a customer centric individual who thrives in fast paced environment. You will have experience in systems, compliance, coordination and administration. You will have a continuous improvement mentality and enjoy linking in with relevant stakeholders to improve processes.  

Key skills and experience:

• Experience within P&C, Recruitment or Payroll at an Administrator or Coordinator level
• Experience with high volume P&C or Payroll transactional environment
• Experience with understanding and interpreting basic HR policies
• Excellent verbal and written communication skills with a customer focus  
• High level of attention to detail and accuracy in written and numerical skills
• Intermediate – Advanced Microsoft Office skills and proficient in navigating web based systems

Our benefits

• Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
• Access to Ampol's Benefits & Recognition platform: providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses.
• We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
• Remote Working: Support for up to 3 months remote international working (conditional to 5 days paid leave for every 30 days of remote work).
• We value recognition.  We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
• Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth)
• BabyCare Package - financial and flexible support for parents transitioning back to work.
• Need some wheels? Novated Lease options are available.
• Invest in your future with the Employee Share Scheme
• Leave Options – We offer wellbeing leave and leave purchasing  
• Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners. 

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.