SAP ERP Applications Service Manager

• Be part of a growing and exciting business that is reshaping the future of energy 
• Full time, permanent position with competitive salary and benefits 
• Location: Sydney, Alexandria / Work from home flexibility 

About Ampol    

Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. Fuel may be the foundation of our business, but our motivation and purpose come from the people, industries, and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen.   

 
In the next few years, Ampol will be evolving our energy offering to ensure we continue to meet the ongoing needs of our customers whilst best leveraging marketplace opportunities as they arise. We are investing in our infrastructure and people to ensure that we can continue to provide, safe, reliable, and competitive supply to our valued customers.   

For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys. 

The role: 

As a business that never stops transforming, our people are challenged with making it happen. Whether it’s dreaming up big ideas, questioning the norm, or solving complex problems, we are tasked with making an impact on the business that will take us into the future. Our collaborative culture means effective decision making informed by diverse thinking, cross functional-working teams and access to experts across our business.  

People are at the heart of our success, and we have a current opportunity for a SAP ERP Applications Manager to join our Corporate Systems team, to take technical ownership and manage the ongoing delivery of Ampol’s SAP ERP related applications. 

Leading a team of internal and vendor resources, you will act as a business partner to Corporate stakeholders, ensuring ERP application services are operating effectively, and identifying opportunities for improvement across the Ampol Group. 

This is a permanent position based in our Alexandria, Sydney HQ, with flexible, hybrid work options available. 

Key duties:  

• Managing IT applications, including ongoing maintenance, support, development, and enhancement activities in response to business requirements.  
• Provide leadership and direction to SAP technical resources, both internally and vendors 
• Manage supplier performance, and implementing supplier service improvement actions and programs to increase value and improve reliability. 
• Collaborate with the IT Leadership to identify, recommend, develop, implement, and support solutions to enable the achievement of current and future business strategies and objectives.  
• Ensures all agreed requests for improvements to SAP ERP applications are managed and are scoped, prioritized and effectively implemented. 
• Ensure development standards and guidelines are in place, including architecture standards, technology standards, security and coding guidelines.  
• Financial management, control and stewardship of IT assets and resources used in the provision of SAP-related services. 
• Monitor and manage SAP-related IT expenditure, ensuring all IT financial targets are met. 
• Build an effective client service relationship between SAP IT and SAP Business user groups. 
• Provide governance to applications development and support functions, by ensuring appropriate processes are in place, with accountabilities, roles and responsibilities defined. 

About you:   

• Proven experience in managing SAP application development, in particular experience in managing development in SAP ERP 
• Sound experience within ITIL frameworks, ideally ITIL v3 certified, with a systemic knowledge of IT development, operational and change management processes and methodologies. 
• Experience in management of third-party suppliers of application development and maintenance services in a complex outsourcing environment. 
• Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs. 
• Excellent networking and relationship management skills 

We’ll take you further by: 

• Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars! 
• We are flexible.  Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value. 
• We value recognition.  We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values. 
• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions. 
• Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth) 
• BabyCare Package - financial and flexible support for parents transitioning back to work. 
• Need some wheels? Novated Lease options are available. 
• Invest in your future with the Employee Share Scheme 
• Leave Options – We offer wellbeing leave and leave purchasing.  
• Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.   

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol. 

If we’ve got your interest, we encourage you to submit an application because we would love to tell you more. Click ‘Apply Online’ below to register your interest.