Cargo Operator

Date: 29 Nov 2023

Location: Ampol SG, Singapore, Singapore

Company: Ampol

Cargo Operator

The Cargo Operations team manages all operational aspects associated with cargoes of Fuel Oil and Clean Petroleum Products from load port to disport. The team also plays a key role in leveraging Ampol’s commercial capabilities to capture value. The Cargo Operators are responsible for ensuring information relating to cargoes is communicated to stakeholders including Trading, third parties operations and Shipping and Terminal Schedulers.


Accountabilities & Outcomes

Managing the operational duties from load port to disport for Fuel Oil and Clean Petroleum Products cargoes
Includes managing contracts and general terms and conditions, , nominating delivery dates, cargoes and volumes  to counterparties as per contract, appointing Surveyors and Shipping Agents, ensuring Qualities  and quantities meet the Purchase and Sale requirements, managing local relationships, obtaining updates from and providing information to Agents, coordination of vessel terminal clearances and monitoring voyage progression

Cargo Operators will be accountable for a number of cargoes and/or contracts at a given time, and are also expected to be flexible to perform backup for other cargo operators across Ampol’s Fuel Oil and Clean Petroleum Products cargoes.

Operational integration with the Shipping team
Work closely with Chartering, Marine Assurance and Shipping Operators (TC) to ensure alignment on timing, stowage plans, instructions and any operational issues.


Identification and actioning commercial opportunities that generate benefits for Ampol
Work with the Fuel Oil and Clean Petroleum Products Traders and Charterers to identify and capture any benefits from the commercial terms negotiated between Ampol and its counterparties.


Providing Cargo Operations input and feedback to the cargo planning and scheduling processes
Participate in the monthly cargo planning processes including providing feedback on load port reliability, reviewing any cargo plans for feasibility and assisting in the identification of the best sourcing options for each cargo. Work with other Cargo Operators and Terminal Schedulers to manage operational and timing issues e.g. late shipments, quality concerns etc.


Managing all cargo compliance requirements
Ensure each cargo meets all compliance requirements including credit documents (Letters of Credit, Parent Company Guarantees), stowage, UKC and cargo integrity, shipping documents, customs requirements and any local regulatory requirements.


Maintain the integrity of system data
Ensure ownership of all information entered and recorded into the Ampol cargo information management systems (e.g. Allegro, SAP, Sharepoint, Outlook etc.) for Cargo Operations.


Cargo Operations on call duties
Required to be available out of office hours to attend to any Cargo Operations requirements.



Tertiary qualifications in Engineering, Finance or Business or related discipline or relevant cargo operational experience at sea.



  • Proven experience in a cargo operations role including use of standard work processes.
  • Commercial experience in the downstream oil industry and/or petroleum trading companies in  areas such as Supply planning, Supply operations, line finance roles and corporate planning and strategy (minimum 5 years).
  • Voyage Management experience is advantageous
  • Biofuel oil experience is advantageous
  • Managing Oil Storage Operations is advantageous


Knowledge & Skills


In depth understanding of load port and disport operations and other relevant principles and concepts

Strong understanding of petroleum product shipping and oil tanker operations.

Competition and Consumer Act (Australia) and Consumer Protection Act (Singapore) compliant and has an understanding of the requirements of other relevant regulations.

Sound understanding of the Petroleum Supply Chain process including key drivers of value.



Attention to detail

Efficient and flexible, with a strong procedural discipline

Strong problem solving skills

Highly committed

Coaching and mentoring

Ability to collaborate across the business.

Good written and verbal communication skills



Ampol Singapore