Communications & Community Engagement Business Partner

• Full time – Permanent role
• Brisbane Based at Lytton Refinery
• Career development opportunities within a broad and exciting business.

About Ampol:

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with.  From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand.

For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow. Tomorrow comes with the need to navigate the energy transition, and by playing a key role in the broader decarbonisation of transport, we have defined an ambitious Decarbonisation strategy to reach net zero emissions on an absolute basis across our operations by 2040.

About the role:

The Communications and Community Engagement Business Partner is primarily responsible for the development and execution of strategies, framework and improvement plans across Communications and Community Engagement functions for the Ampol Manufacturing Facilties at Lytton. This will be achieved through the provision of professional advice and services in relation to internal and external communication and community engagement activities.

Reporting to the HSEC Manager, this is a key appointment focused on ensuring that Ampol works in accordance with corporate communications frameworks and processes.  

Key responsibilities: 

• Engage with the manufacturing leadership team to develop and implement community engagement plans.
• Manage the community complaints process and liaise with relevant stakeholders to identify and enable informed communications about the Lytton Refinery.
• Liaise with and advise a wide range of internal and external stakeholders to bring about positive outcomes, with agreed key messages, on media and other communications channels
• Develop and foster positive community relationships with a range of stakeholders ensuring effective routines are established
• Provide professional advice to the organisation for the development and delivery of Communications Strategy and plans.
• Work in partnership with business areas to develop content for use in internal and external communications.
• Use creative thinking and innovative practices to create value propositions for stakeholders and partners whilst promoting continuous improvement and efficiency.
• Steward process for the development and implementation of a communications framework and supporting tools.

Key skills and experience:

• Highly developed ability to communicate diplomatically and to maintain long-term and productive relationships with a broad range of internal and external stakeholders.
• Detailed knowledge of community engagement strategies and associated stakeholder management activities
• Subject matter expertise in deploying strategies, selecting tools and applying models to effectively engage the target audiences.
• Contemporary industry knowledge and demonstrated experience in the development and delivery of a range of social and traditional media plans and communications plans, programs and strategies
• Highly developed writing and editorial skills
• Strong negotiating and influencing skills
• Ability to thrive and stay motivated under pressure with evolving priorities

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders. We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.