Lubricants Despatch Officer
Date: 1 Apr 2025
Location: Lytton, Queensland, Australia
Company: Ampol
- Lytton QLD based, permanent full-time opportunity
- Despatch Officer managing packed and bulk lubricants
- Great opportunity to join our team in our Lubricants Supply Chain
About Ampol
Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand.
For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow. Tomorrow comes with the need to navigate the energy transition, and by playing a key role in the broader decarbonisation of transport, we have defined an ambitious Decarbonisation strategy to reach net zero emissions on an absolute basis across our operations by 2040.
About the role:
Reporting to the Dispatch Team Leader, the Despatch Officer Lubricants is primarily responsible for managing dispatch process for packaged and bulk lubricants. This involves focussing on product availability, managing and dispatching orders, scheduling carriers, preparing dispatch paperwork and ensuring safe and reliable delivery. This role also involves managing customer expectations.
Key responsibilities:
- Plan and coordinate the scheduling and dispatching of packaged/bulk lubricants
- Monitor orders entered on relevant distribution centre to ensure accuracy of process and designated lead times
- Control the dispatch process and ensure compliance requirements are met under Dangerous Goods, Hazchem, COR and other statutory and legislative rules and regulations
- Working with the Lubricants Customer Service Representation and manage product return process
About you:
You fit well within a diverse team, with a positive can-do attitude and be an overall team player. You would have experience within a similar role in the Transport & Logistics arena. You have proven success in computer-based systems with exposure to using SAP. You will need to be adaptable and think outside the box. You will be an analytical thinker who thrives on problem solving.
Key skills and experience:
- Relevant experience in a similar role
- High level of attention to detail.
- High level problem solving.
- Ability to work proactively within a team environment.
- SAP and Microsoft Office literacy
- Good communications skills (both verbal and written)
- Ability to work in a cross functional manner to ensure the best outcome
- Commercially minded with a strong focus on safety
- Customer service experience
Our benefits:
- Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
- Access to Ampol's Benefits & Recognition platform: providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses.
- We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
- Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth)
- BabyCare Package - financial and flexible support for parents transitioning back to work.
- Need some wheels? Novated Lease options are available.
- Invest in your future with the Employee Share Scheme
- Leave Options – We offer wellbeing leave and leave purchasing
- Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
Want to take your career to the next level? Apply today. Application closes on the 22 April 2025