Depot Operations Coordinator

• Located in Rockhampton, QLD
• Fulltime – Permanent Opportunity
• Customer focused, ‘hands on’ operations administrative position within our Ampol Petroleum Distributors Business

About Ampol

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow

About the role:

Reporting to the Territory Manager, you will be responsible for the daily operation of the bulk fuel depot, customer service, controlling, monitoring and delivery of products. In addition, day to day operations activities, administration and completion of routine depot compliance tasks.

You will play an important role as part of the team, working closely with drivers to deliver safe, reliable and competitive outcomes for our customers. This is a busy and varied role offering breadth and scope, with opportunities for learning and development into other roles. This role is a great stepping stone into the wider Ampol business.

Key responsibilities;

• Managing all aspects of a busy fuel truck depot, comprising of a retail forecourt, aboveground bulk storage facility and offices, ensuring all equipment and infrastructure are maintained in safe, compliant and efficient working order.
• Provide excellent customer service to all customers of the depot including responding to customer queries, generating quotes, recording sales and managing ongoing orders and deliveries
• Completion of day-to- day administrative and monitoring truck compliance duties to support the depot
• Stock reconciliation and control including stocktaking, order processing, despatch , reordering and maintaining accurate records.
• Support the lubricant delivery driver with the delivery of lubricants with the local area, involving loading and transfer of products into above ground or below ground tankage
• Steward health, safety and wellbeing across all depot activities
• Manage contractor and supplier relationships, including site access, inductions, and performance monitoring.
• Investigate and resolve operational issues such as stock variances, delivery discrepancies, and equipment faults.
• Maintain accurate records, reports, and documentation to support operational efficiency and audit readiness.
• Other ad-hoc duties as required by the Territory Manager

About you:

You are an experienced professional in a similar role who thrives working in a team environment. You display a ‘can do’ attitude, self-motivated and always willing to take on a challenge. You have a strong focus and passion in providing a high level of service to Customers. You have a high focus on safety and compliance and understand the importance of our customers.

Skills and experience:

• Proven experience in a similar role
• Current forklift licence with counter balance experience
• Current Light Rigid truck licence (minimum)
• Excellent communication skills (verbal and written)
• Customer service and stock control experience
• Proficient in MS office
• Understanding of safe work practices and transport/logistics
• Experience in dangerous goods/ petroleum industry is desirable however not essential

Our benefits:

• Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
• Access to Ampol's Benefits & Recognition platform: providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses.
• We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
• Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth)
• BabyCare Package - financial and flexible support for parents transitioning back to work.
• Need some wheels? Novated Lease options are available.
• Invest in your future with the Employee Share Scheme
• Leave Options – We offer wellbeing leave and leave purchasing
• Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Want to take your career to the next level? Apply today. Applications close 28 October 2025