Customer Service Attendant

Date: 19 Feb 2025

Location: Toowoomba, Queensland, Australia

Company: Ampol

  • Fulltime Permanent opportunity, in an ASX listed company
  • Based in Toowoomba , QLD
  • Customer service focused within our Distribution Business

 

About the role:

Reporting to the Territory Manager, Queensland, you will be responsible for providing high quality service to customers, emphasis on safety and security and maintaining site appearance. You will be located at the Toowoomba Depot and operating hours are from 5am – 5pm Monday to Friday.

 

Key responsibilities:

  • Serving customers efficiently and creating memorable experiences
  • Delivering the standard of service and retailing excellence that our customers have come to expect.
  • Maintaining store presentation and creating a clean welcoming environment       
  • Cash handling
  • Authorising fuel pumps
  • Stock filling and rotation
  • General housekeeping – cleaning toilets, shelves, floors
  • Understanding and complying with Ampol’s policies and procedures

 

About Ampol:

Ampol has been proudly fuelling Australia since 1900, from humble beginnings, through 120 years of growth and change. We are the operational heart of the business, responsible for the refinement and distribution of petrol and petroleum products. Our operations span the country and working with us will provide you with the opportunity to meet a diverse team of experts who help make Ampol the energy supply chain leader it is today. 

This purpose reflects our commitment to delivering value for our customers and our people now, through safe, reliable, and competitive operations. As we look to the future, we will continue to innovate through new energy and fuel solutions to deliver on powering better journeys, today and tomorrow. 

 

About you:
This role will suit an individual who has a passion for customer service, take pride in their work, can multi-task and work unsupervised and enjoys a fast pace. You are reliable, professional, enthusiastic and willing to give everything a go.

We will make sure we look after you too with a collaborative team, quality training and real career progression opportunities.

Whether you’re early in your career, returning to work or looking for a change & like to keep busy, this could be a great position to consider. 

 

Key skills and experience

  • Retail experience
  • Excellent customer service skills
  • Well developed written and oral communication skills
  • General computer literacy

 

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

 

 Want to take your career to the next level? Apply today. Application closes 16 March 2025